What Clients Say
So good we were able to catch 3 out of 4 bad guys
Over 6 years ago the need arose for us to install a Security System for our business premises in Beaudesert Road. This system consists of 9 cameras inside and out of the building with all cameras controlled and video captured on a secure hard drive system which is extremely easy to use.
ProtecSYS installed the system and I have to say that the service provided by ProtecSYS was performed to our complete satisfaction. We have also been happy with the continued support and service provided by ProtecSYS. The system has been so good that we have been able to catch 3 out of 4 bad guys that have broken in or damaged something on our premises. As a result, ProtecSYS are generally my first port of call when I require any works around my business. Therefore, I have no hesitation in recommending ProtecSYS to others and would be pleased to support this letter by phone if required.
“Breath of fresh air”
Contrast Constructions Pty Ltd has now been dealing with ProtecSYS for the past two years. In my personal dealings with ProtecSYS, I have found that they have been a professional and diligent company that has left me with absolutely no stress and this is important for a company in the building industry.
All the staff are efficient, friendly and this makes it easy to liaise on large aspects to day to day queries. ProtecSYS pursue leads and follow up jobs pre-empting time frames for us which is something that is imperative in this industry.
I had previously tried other Security Companies in the marketplace however I did not have a great deal of success. Finding and working with ProtecSYS has been a breath of fresh air and I would have no hesitation recommending them to anyone.
“Best available. Secure. Financially affordable.”
Following detailed examination of quotes, the club decided to engage ProtecSYS Pty Ltd. We considered this company offers the best available, secure and financially affordable system from the four quotes provided. After 12 months, the club’s change in security to ProtecSYS, has proven to be very successful and a financially beneficial move. Steve Szabo’s advice, professional attitude and customer service has been excellent. Technical backup and the smooth transition to ProtecSYS was handled very professionally and did not create any problems for the running of our business during the changeover period.
Installation of a GSM back up to our phone lines system has added the additional level of security that gives peace of mind to Board Members responsible for security of considerable club member’s assets.
Armed hold-up foiled.
Over 3 years ago ProtecSYS installed an Intruder Alarm and Camera Surveillance System at Pottsville – IGA.
Activating the duress button ensured that the police attended. And, the clarity of the footage from the Camera Surveillance System resulted in the police arresting the offender around 1 hour later.
It provides me with peace of mind knowing that the Security System is effective when we need it.
I would happily recommend ProtecSYS to anyone in need of your excellent Security Systems and Security Monitoring.
“Attention to detail and follow through”
This is to certify that I have known Steve Szabo of ProtecSYS for some 7 years. We installed at our recently opened outlet in Felix Street a full ProtecSYS system comprising video surveillance and intruder alarm system. I have always found my dealings with Steve Szabo to be of the highest standard. ProtecSYS can be complimented on their attention to detail and follow through.
“Very happy with the service”
We are very happy with the service that we have received from your company since our first contract, when we were looking at what system to have installed in our premises.
You were able to suggest a system that was appropriate for our needs and I am happy to say that it worked reliably ever since. When it has been necessary to contact your office or control room for operational reasons, the staff has always been pleasant and helpful.
It was also good to be able to modify the system when our needs changed, which happened during the last 12 months. We look forward to a long and continuing association.
I have contracted the Security Services of ProtecSYS since 2006. During that time I have always found them to be very helpful, professional and reliable. I would recommend their services without hesitation.
“Went out of their way”
ProtecSYS provided the security/alarm system for the NEC office in Brisbane. On several occasions when I needed to discuss some security issues, they went out of their way to visit me at the office and explained the different security procedures to me.
The ProtecSYS team were reliable and provided excellent service to ensure the security of our office.
ProtecSYS really knows security including being right up on the latest developments.
Around that they run an honest, reliable business with outstanding service and workmanship standards.
“Their communications, attention to detail and superior products are of the highest quality”
Over the past several months we have engaged ProtecSYS to install an alarm on one of our Fire escape doors to stop people using it as a normal entrance and degrading the building security; this job was done promptly and professionally and has stopped the problem as hoped.
We have further engaged ProtecSYS to upgrade and install the Camera Surveillance System in the building. Three new cameras were installed and three existing cameras upgraded to colour and placed in secure housings. The new Camera Surveillance system is fantastic and offers an event to be burned to CD should the need arise. Another great feature of the system is it is only activated by movement saving valuable recording space on the hard disk.
The new system is so good that we have decided to expand it by another eight cameras in the carpark areas.
Further to all this we are engaging ProtecSYS to install a lift call system to the carpark levels that automatically calls the lift when activated by the Intercom system.
“Trusted and Reliable Level of Support”
ProtecSYS has been the preferred provider of security services to QFFS for over 10 years. During this time they have provided a trusted and reliable level of support and services to ensure that our Distribution Centre is monitored 24 hours a day through video surveillance and intruder alarm systems.
I have been so pleased with the ProtecSYS team that QFFS has again engaged them provide an upgrade to our security and camera surveillance systems to incorporate major building extensions which will include new freezers, restricted staff access zones, video intercoms and surveillance to all new areas.
I would have no hesitation in recommending ProtecSYS to anyone requiring a total security system solution for their business, and a service provider who will maintain a professional and reliable attitude toward their customers long after the installation is complete.
Superior service. Quality product.
I am the Body Corporate Chairperson of a large residential building in the Valley.
Not only did ProtecSYS provide superior service and quality product for our building, but they went on to consult and work on several other buildings through referrals from our on site manager.
They are trustworthy and have a detailed knowledge of the product they supply.
“High Quality Standard.
Excellent Customer Service”
I write to pass on my sincere thanks to the ProtecSYS team. LIONS@Springwood has a strong working relationship with Steven Szabo and the staff at ProtecSYS.
We have found the company to be reliable and honest. The customer service delivered by the team is excellent and has always kept a high quality standard at all times.
We have also been happy with the continued support and service provided by ProtecSYS. LIONS@Springwood looks forward to continuing this relationship in the future.
Therefore, I have no hesitation in recommending ProtecSYS to others and would be pleased to support this testimonial by phone if required.
“Strong working relationship”
Endeavour Foundation and Endeavour Prize Homes have a strong working relationship with ProtecSYS for over 15 years. We have found the company to be reliable and honest at all times.
The customer service delivered by the ProtecSYS team is excellent. Endeavour looks forward to continuing this relationship in the future.
“Extremely high quality product at a reasonable cost”
As Manager Administration for the Queensland Building Services Authority I have had a working relationship with ProtecSYS since 2001, in that time I have found the service provided by the ProtecSYS to be of high quality.
The services provided:
- Tendering on the installation of new equipment;
- Installation of new equipment by qualified security technicians;
- Training on the use of new equipment;
- Maintenance of new equipment; and
- Timely callout for repairs.
ProtecSYS has at all times endeavored to keep myself abreast of new technology that would maintain the high security required by the Queensland Building Services Authority. On the installation of the new coloured cameras and a hard drive system for our recording of information. The new security system also allows the authority to down load incidents of concern on to CD. ProtecSYS was able to supply an extremely high quality product at a very reasonable cost.
I would have no hesitation in recommending ProtecSYS to future clients.
An excellence rare to find in your industry
I write to pass on my sincere thank you to your team and yourself. Our relationship started in late 2000 when your company secured the contract to supply a security system for our new building. Since this time your team has serviced HPA’s needs with an excellence rare to find in your industry. During this period I have been involved from the original installation (late 2000) and the subsequent maintenance and monitoring tasks that surround such an important system.
HPA takes our security systems and processes very seriously as many of our clients demand increasing higher levels of security. Our credibility is often at stake and we want a partner who delivers results. Importantly, the physical system is nothing unless backed up by a team of people who monitor the system and advise when things are not right.
The system and processes are easily maintained, reliable and robust. The physical system is complemented by the security monitoring service (I certainly can vouch for the timeliness of their phone calls – all too early on a Sunday morning!).
Like all physical systems components do break down and need repair. Happily (and unexpected) your monitoring team provide an insight to the physical system. The phone calls that highlight a potential issue give me great comfort. It allows us time to investigate and repair in a proactive manner.
Your sales pitch was welcoming different and not complicated by jargon. I have had many sales people try to sell me services and not be able to relate them to benefits for my business – your team break this barrier by showing the benefit for both organizations. Your office team provides prompt and timely attention to phone calls and requests for information after any events or servicing needs. Your system is well complemented by a competent and after-sales service team.
I am happy to refer your organization to others when looking for a security system and process. It provides a great deal of piece of mind for our management and clients knowing that the security system does what it is meant to do – keep the plant and information secure. I look forward to a long working relationship and will fuller advantage of the offerings still held within the systems.