Applies to business customers only that have optional Supervised Open / Close Monitoring.
Standard Security Monitoring only logs opens and closes and no contact is made if you forget to arm your intruder alarm system. Additional charges apply for Supervised Open / Close Monitoring. If you have supervised Open / Close Monitoring you will be contacted by the Security Monitoring Centre if your alarm is not armed.
This service is for business customers only that have standard working hours, (for example 8.30 am to 5.00 pm Monday to Friday). Please nominate your earliest opening time and latest closing time. If you are on site outside of these hours you are required to telephone the Security Monitoring Centre on 1300 788 132 (option 1) and advise them how long you will be there.
Only 1 alarm area can be monitored per account for open and close reporting.
Please indicate all times in a 24 hour format eg: 17:00 for 5.00 pm.