Preventative Maintenance, Service Calls And Upgrades

Your new or upgraded security system protects your property and people 24 hours a day so you want to be absolutely certain it’s always fully functional. If it’s poorly maintained it can cause false alarms. Worse still, it may fail to detect an intruder.

Ensure your equipment is regularly serviced and maintained at least twice a year and you’ll prevent this from happening. In fact, we guarantee it – with our triple protection guarantee.


Save money. Prolong the life of your system.


Ensure Insurance Cover and QA compliance


Reduce running costs


Maximise intruder detection


Comply with Business Continuity and Risk Management Strategy


Prevent false alarms

Your 12 Step Preventative Maintenance Checklist

One of our expert ProtecSYS technicians will visit your premises and perform a full preventative maintenance audit. We will:

  1. Visually check key components  
  2. Check control unit performance
  3. Test power supply
  4. Test condition and performance of back up units
  5. Check  door mechanisms and readers
  6. Check correct operation of keypads
  7. Check functions and performance of display and software
  8. Undertake site assessment
  9. Check response and operation of alarm inputs
  10. Provide training where needed
  11. Provide recommendations on upgrading parts or equipment
  12. Document our visit

The Next Step

Whether you are looking for preventative maintenance, a service call or a possible upgrade, contact our security experts on 1300 788 132 or complete an online request.  We service Brisbane, Gold Coast, Sunshine Coast, Sydney, Melbourne, Perth, Adelaide, Hobart & Darwin.


Does your electronic security system need upgrading?

Technology changes regularly. So do the protection levels and functionality offered by electronic  security systems.

A 10 year old system may only offer 50% of the performance that a brand new system can offer.

While that may be okay for some types of businesses. For others it isn’t.

When we identify new technology or systems that will help you improve your protection, our security expert will contact you about a responsible upgrade to stay ahead.

Arrange a complimentary security system upgrade evaluation.

4 Year On-Site Parts and Labour Guarantee

When you purchase a new security system we can also offer Comprehensive Maintenance as well.

This type of maintenance is an extended warranty that gives you an additional 3 years on-site parts and labour guarantee. This means that your total warranty would then be 4 years.


Maintenance Locations

It doesn’t matter where you are located in Australia we have a preventative maintenance team to service your needs including:

  • Brisbane
  • Gold Coast
  • Sunshine Coast
  • Sydney
  • Melbourne
  • Perth
  • Adelaide
  • Hobart
  • Darwin

“Professional and Reliable Attitude”


I have been so pleased with the ProtecSYS team that QFFS has again engaged them provide an upgrade to our security and camera surveillance systems to incorporate major building extensions which will include new freezers, restricted staff access zones, video intercoms and surveillance to all new areas.

I would have no hesitation in recommending ProtecSYS to anyone requiring a total security system solution for their business, and a service provider who will maintain a professional and reliable attitude toward their customers long after the installation is complete.

Grant Fenwick

Operations Manager, QFFS

Excellent Service. High Quality Standard.


We have found the company to be reliable and honest. The customer service delivered by the team is excellent and has always kept a high quality standard at all times.

We have also been happy with the continued support and service provided by ProtecSYS. LIONS@Springwood looks forward to continuing this relationship in the future.

Paul McGuire

General Manager, Brisbane Lions